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Customer Service

We are committed to providing excellent service and quality products to our customers at all times.

Need advice?

We are always happy to help out if we can, so if you have a query regarding size, suitability or design etc, just get in touch.

Email us at: support@pukkatents.co.uk

Want to see a tent before you buy?

We are in Suffolk. You are welcome to come and have a look, by arrangement only though. No obligation to buy – just see for yourself and fall in love.

Prompt delivery

We process and despatch every order with the utmost care and efficiency – no matter how large or small. We aim to deliver within 2-3 working days of receiving an order.


We stock a range of Pukka spares, including groundsheet upgrades for Classic tents, and if we don’t have what you want we will get it for you.


We like to hear from our customers – so talk to us and share your thoughts! On FaceBook, Twitter or by email.